BOXES R US “Delivery” ship across Australia & New Zealand
Option 1 – Australia Wide Delivery: via a 3rd party Australian Courier – TNT, Aramex, Star Track or Australia Post.
Option 2 – New Zealand Delivery: via Australia Post or TNT
Option 3 – Click & Collect: Collections from our BOXES R US Clontarf warehouse. We will notify you via phone or email when your order is ready.
What is the cost for Delivery?
Delivery is calculated on our website by the weight of your order. Simply enter your address and your shipping cost will be automatically displayed. Alternatively, you can organise your own courier to pick up from our warehouse in Clontarf, Queensland. We will require you to send us through a digital copy of your con note for your parcel. We do not fill out manual dockets.
How long will it take to Dispatch my order?
Dispatch of your order will depend on whether you are purchasing a stock product, made to order product or bulk quantity. Once your order has been placed via the website, we will either email you through a paid invoice or an invoice to pay. Despatch times will be outlined on the invoice.
What if my order is urgent?
If your order is urgent, please specify in the comments section when checking out. We will try our best to meet any deadlines that you have and if there are any issues, we will notify you immediately.
Once dispatched, how long do the couriers take to deliver my order?
Delivery times vary depending on courier service you have paid for and your location. Despatch times will be outlined on the invoice.
What delivery address should I use?
We highly recommend using a business address for all deliveries. However, if you are unable to do so, please note that by proceeding with an online order, you are agreeing to an automatic ‘authority to leave’ if your delivery address is unattended. You can provide additional delivery instructions such as ‘leave on front doorstep’ or ‘leave at backdoor under carport’. Please note that our courier is unable to contact you prior to delivery or deliver at a specific time.
How does BOXES R US calculate freight charges?
Your transport cost is based on your location and the weight of your order. When you add products to your shopping cart and enter your address, our website will automatically calculate your freight charge.
What countries do you ship to outside of Australia?
BOXES R US can ship anywhere in Australia and New Zealand only at this time.
Shipping costs are calculated automatically up to 65kg at the checkout. If your order is over 65kgs, send us an email to request a shipping quote. Please include your country, postcode and physical address along with what you would like to order and we will prepare a quote.
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