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Delivery

BOXES R US “Delivery” ship across Australia & New Zealand

Option 1 – Australia Wide Delivery:  via a 3rd party Australian Courier – TNT, Aramex, Star Track or Australia Post.
Option 2 – New Zealand Delivery:  via Australia Post or TNT
Option 3 – Click & Collect: Collections from our BOXES R US Clontarf warehouse. We will notify you via phone or email when your order is ready.

Before you order, check out our Social Pages (@boxesrus.au) for any discounts or promotions that may be available for your order!

What is the cost for Delivery?

Delivery is fees are calculated by the weight of your order. When you submit your order our qualified staff will calculate the weight of your order and submit the best freight price for you. Alternatively, you can organise your own courier to pick up from our warehouse in Clontarf, Queensland. 

We will require you to send us through a digital copy of your con note for your parcel.  We do not fill out manual dockets.

How long will it take to Dispatch my order?
Dispatch of your order will depend on whether you are purchasing a stock product, made to order product or bulk quantity. Once your order has been placed via the website, we will either email you through an invoice for payment.  Despatch times will be outlined on the invoice.

What if my order is urgent?
If your order is urgent, please specify in the comments section when checking out. We will try our best to meet any deadlines that you have and if there are any issues, we will notify you immediately.

Once dispatched, how long do the couriers take to deliver my order?
Delivery times vary depending on courier service you have paid for and your location. Despatch times estimates will be outlined on the invoice.

What delivery address should I use?
We highly recommend using a business address for all deliveries. However, if you are unable to do so, please note that by proceeding with an online order, you are agreeing to an automatic ‘authority to leave’ if your delivery address is unattended. You can provide additional delivery instructions such as ‘leave on front doorstep’ or ‘leave at backdoor under carport’.  

Please note that our courier is unable to contact you prior to delivery or deliver at a specific time.

How does BOXES R US calculate freight charges?

Your transport cost is based on your location and the weight of your order. Our qualified staff will proceed to get you the best freight price possible for your order size.

What countries do you ship to outside of Australia?

BOXES R US can ship anywhere in Australia and New Zealand only at this time.

CHECK OUT OUR FACEBOOK PAGE FOR SALES OR COUPON CODE

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